Attention: Consumers Who Bought Allegiant Airline Tickets Online or Over the Phone
The attorneys at Consumer Protection Legal are currently investigating claims that Allegiant’s advertised low price for plane tickets does not reflect the actual price that the customer is later charged and is in violation of the U.S. Department of Transportation regulations, which Allegiant has promised to comply with in § 125 of its Contract of Carriage (“All transportation is sold and all carriage is performed subject to compliance with all applicable laws and governmental regulations, including those of the U.S. Department of Transportation […].”)
The U.S. Department of Transportation, in its February 21, 2012 Notice, states with respect to “Separate Listing of Taxes and Carrier Fees”:
“If a vendor chooses to make available information regarding the amount of taxes and/or fees that are included in the full fare, the disclosure must accurately distinguish between taxes and government fees on the one hand and carrier imposed fees on the other. In addition, with respect to information about carrier imposed fees included in the full fare, such disclosure must accurately represent the actual cost of the item for which the charge is assessed and must not otherwise be deceptive.”
Id. (emphasis added).
So even though Allegiant presents you with an advertised price, it includes an Electronic Carrier Usage Fee for $13.00 per segment, per person which in no way relates to the actual cost to book the fee online or over the telephone. Allegiant has, therefore, not complied with the U.S. Department of Transportation regulations as its charges do not accurately represent the carrier imposed fee included in the full fare does not accurately represent the actual cost to book an airline reservations through the Allegiant web site or call center. Allegiant has, therefore, breached its promise to its passengers to comply with the U.S. Department of Transportation regulations and each passenger has been damaged by $13.00 per person, per segment.
If you purchased an Allegiant Airline ticket online or over the phone, you may have been victimized by Allegiant’s failure to comply with the U.S. Department of Transportation regulations. Please contact the attorneys at Consumer Protection Legal for a Free Case Evaluation.